AFTER-SALES SUPPORT
What to expect
Fill in your details, describe the issue, and optionally upload photos. We'll log your claim immediately.
Our warranty team reviews your submission and contacts you to schedule an inspection.
A qualified tradesperson from our network resolves the issue. We follow up to confirm you're satisfied before closing the claim.
At DEZ Development, our commitment to quality extends beyond project completion. We take pride in the homes we build and are dedicated to supporting our homeowners long after move-in.
Just as every project is designed with care and attention to detail, we strive to provide responsive support when questions or concerns arise. If you need assistance with your home, our team is here to help.
We review warranty-related concerns on a case-by-case basis and work closely with homeowners to understand and address reported issues.
If you notice something that requires attention, we encourage you to contact us as soon as possible. Our team will review the situation and help determine the appropriate next steps.
Certain items may fall outside of warranty support, including normal wear and tear, routine homeowner maintenance, damage resulting from misuse, unauthorized modifications, or circumstances beyond our control.
If you are unsure whether a concern qualifies for review, please reach out to our team. We are happy to answer questions and provide guidance whenever possible.
To submit a warranty claim or service request, please complete our online form and provide as much detail as possible.
Helpful information includes:
Once we receive your request, a member of our team will review the information and follow up as needed.
If you experience an issue that presents an immediate safety concern or could result in significant property damage, please take appropriate action to protect people and property first.
For emergencies involving fire, gas, electrical hazards, flooding, or other urgent situations, contact the appropriate emergency services or utility provider immediately.
After the situation has been addressed, please notify DEZ Development so we can assist with any necessary follow-up.
For warranty inquiries, service requests, or general homeowner support, please contact our team.
Dez Development
Phone: (503) 994-6000
Email: Hello@dezdevelopment.com
We appreciate the trust you place in DEZ Development and look forward to supporting you throughout your homeownership journey.
Submit a claim